Wellness Experience Agent - Hammam

Notes for Muhajirs: This is a guest-facing wellness role at One and Only Royal Mirage in Dubai, reporting directly to the Wellness Manager. It suits someone with at least 1 year in a similar position in luxury resorts or five-star hotels, with a background in the health and beauty industry.

About the role: The Wellness Experience Agent delivers an exceptional guest experience for guests of the Hammam, in line with the hotel brand standards. The role is responsible for revenue generation through retail, upselling and cross sales to other business centres in the Hammam, and for building relationships with guests and colleagues. The resort describes its approach as creating joy for guests through anticipation, creativity, precision, empathy and warmth, tailoring every aspect of the stay to the guest.

Requirements: At least 1 year of experience in a similar position in luxury resorts or five-star hotels. Previous experience as a Spa Receptionist, with a strong background in the health and beauty industry. Creative, dynamic, passionate and flexible, with excellent communication and leadership skills. Excellent spoken and written communication skills in English and/or another language. Computer literacy including relevant software and experience in using it. Middle East or GCC experience is an advantage.

Location: Dubai, United Arab Emirates. Site: One and Only Royal Mirage

Source: Bayt, 10 Nov 2026