Concierge Agent

Notes for Muhajirs: This is a Concierge Agent role in Dubai, UAE with FIVE Hotels & Resorts. The posting is in English and does not state any nationality restriction.

About the role: As a Concierge Agent, you will be the first point of contact for guests seeking information, recommendations, and assistance during their stay at FIVE. You will play a key role in creating memorable experiences for our guests by providing personalized recommendations, arranging services, and ensuring every guest request is handled with care and attention to detail.

• Welcome and assist guests with inquiries, recommendations, and reservations.
• Arrange transportation, tours, dining reservations, and entertainment.
• Provide information about local attractions, events, and services.
• Handle guest requests and special arrangements with professionalism.
• Coordinate with other departments to fulfill guest needs.

Requirements: Previous experience as a Concierge in a luxury hotel. Excellent communication and interpersonal skills. Strong knowledge of Dubai attractions, restaurants, and services. Multilingual skills preferred. Excellent organizational and problem-solving skills. Professional appearance and demeanor. Ability to work shifts including weekends and holidays. Passion for guest service and hospitality.

What they offer: At FIVE, we are committed to creating an environment where our people can thrive. We offer a dynamic work environment, opportunities for growth, and a culture of excellence.

Location: Dubai, UAE

Source: Bayt, 11 Nov 2026