IT Specialist

Notes for Muhajirs: This is an IT Specialist role in Dubai, UAE with FIVE Hotels & Resorts. The posting is in English and does not state any nationality restriction.

About the role: As an IT Specialist, you will play a crucial role in maintaining the technology infrastructure that powers FIVE's world-class guest experiences. You will be responsible for providing technical support, managing IT systems, and ensuring the smooth operation of all technology platforms across our properties in Dubai. The role requires a proactive approach to problem-solving, excellent communication skills, and a passion for technology in the hospitality industry.

• Provide first and second-line technical support to users across all departments.
• Install, configure, and maintain computer systems, networks, printers, and other IT equipment.
• Manage and support hotel systems including PMS, POS, and other hospitality applications.
• Monitor network performance and ensure system security and data integrity.
• Assist in the implementation of new IT projects and system upgrades.

Requirements: Bachelor's degree in Information Technology, Computer Science, or related field. 3+ years of experience in IT support, preferably in hospitality. Strong knowledge of Windows, networking, and hardware troubleshooting. Experience with hotel systems (Opera PMS, Micros POS) preferred. Excellent problem-solving and communication skills. Ability to work under pressure and manage multiple priorities. Flexibility to work shifts including weekends and holidays.

What they offer: At FIVE, we are committed to creating an environment where our people can thrive. We offer a dynamic work environment, opportunities for growth, and a culture of excellence.

Location: Dubai, UAE

Source: Bayt, 11 Nov 2026