Senior Customer Success Manager

Notes for Muhajirs: This senior role suits a bilingual customer success professional, as fluent Arabic and English are both required. The role is based in Dubai on a hybrid working model and covers a portfolio of enterprise customers. The posting does not mention visa sponsorship, housing, or relocation support, so ask the employer about those terms before accepting.

About the role: Manage a portfolio of enterprise customers. Drive adoption and value realisation. Build relationships with stakeholders. Identify expansion opportunities. Collaborate with sales and product teams. Monitor customer health and satisfaction.

Requirements: Experience in customer success or account management, preferably in SaaS. Strong knowledge of database technologies. Fluent level of Arabic and English. Excellent communication skills.

What they offer: Competitive salary and benefits. Career growth opportunities within MongoDB.

Location: Dubai, United Arab Emirates.

Source: Bayt, 14 November 2026