Manager - Customer Experience Support

Notes for Muhajirs: This customer experience management role suits someone with leadership experience in customer service. The posting lists the location as UAE (Remote) with no city stated, so confirm the working arrangement and base with the employer. The posting does not mention visa sponsorship or housing, so ask about those terms before accepting.

About the role: Lead the customer experience support team. Manage customer complaints and queries. Develop service improvement initiatives. Monitor service quality. Collaborate with stakeholders.

Requirements: Bachelor's degree in a relevant field. Experience in customer service or customer experience management. Strong leadership skills. Excellent communication skills.

What they offer: Competitive salary and benefits. Career growth opportunities within Emirates NBD.

Location: United Arab Emirates (remote); no city stated in the posting.

Source: Bayt, 14 November 2026