IT Support Specialist

Notes for Muhajirs: This is an IT Support Specialist role in Abu Dhabi, UAE with Expertise Recruitment. The posting is in English and does not state any nationality restriction. Expertise Recruitment is recruiting for a client; the employer is not named in the posting.

About the role: Role Overview: provides timely technical support to internal users, helping them use desktops, laptops, printers, collaboration tools, business applications and connectivity reliably and securely.

• receive, log, prioritise, diagnose and resolve incidents and service requests within agreed SLAs; provide user support for desktops, laptops,

Requirements: Level 2 service desk / desktop / field / application support; Windows 11; Microsoft 365; Entra ID / Active Directory; Intune; enterprise ticketing; troubleshooting, customer service, prioritisation and written communication; following service-management, access-control and escalation procedures and protecting confidentiality; fluent English, Arabic desirable. Preferred: ITIL Foundation, CompTIA A+, Microsoft certifications, MDM / meeting-room AV / asset management / remote-support experience.

What they offer: The posting does not state a salary figure or benefits.

Location: Abu Dhabi, UAE

Source: Bayt, 12 Nov 2026