Customer Service Representative

Notes for Muhajirs: This is a customer service role in Dubai, with 2 vacancies. The candidate must already be in the UAE. About the role: The Customer Service Representative manages customer relationships, inquiries, complaints and service requests via call, email and chat, resolving them in a timely way in line with the service level agreement. The role takes ownership of issues, provides accurate information, handles escalations and ensures a positive customer experience. It coordinates with internal teams, suppliers and back-office staff, processes orders and shipment updates, handles track and trace queries and communicates proactively with customers. The role maintains accurate records, updates master data, coordinates product and pricing updates, supports day-to-day customer management, identifies customer needs and recommends suitable products. Requirements: The captured text does not state specific qualifications, so applicants should check the full posting for the requirements. The role calls for strong communication and customer service skills and the ability to coordinate across teams. What they offer: Salary of AED 4,500 or more per month, plus a visa, medical insurance and an air ticket. Location: Dubai, United Arab Emirates. Source: Bayt, posted 13 November 2026.